Effective Date: January 1, 2025
Program Description:
We send appointment confirmations, reminders, rescheduling updates, and support messages to customers who booked appointments via our website (https://refineryconnect.com/) or scheduling forms and opted in for SMS notifications. Your consent is captured via a web form checkbox.
Opt‑Out Instructions:
To unsubscribe, text STOP to the number that sent the message. You’ll receive a confirmation SMS, and no further messages will be sent unless you re‑opt in through our website.
Support:
For help, reply HELP via SMS, email us at edavidson@refineryconnect.com, or call 832‑350‑9877 during business hours.
Carrier & Message Rates:
All major U.S. carriers (AT&T, T‑Mobile, Verizon, Sprint, plus regional carriers) are supported. Carriers are not responsible for delays or undelivered messages. Message/data rates may apply. Frequency depends on your appointment activity. Contact your wireless provider for rate details.
Age Requirement:
You must be 18 or older to participate.
Privacy & Legal Compliance:
See our Privacy Policy at https://refineryconnect.com/privacy-policy. We comply with the TCPA, CTIA, and other applicable SMS laws and guidelines.
Use of the Site:
Our website is owned and operated by Refinery Connect (“Company,” “we,” or “us”). By accessing or using the Site (including automated means), you agree to these Terms, our Privacy Policy, and any additional rules applicable to specific Site sections or products/services.
We may update or add new terms at any time by posting them on the Site. Continued use after changes means you accept the updated Terms.
Limited License to You:
All content on the Site is owned by us or our licensors and is protected. Personal, non‑commercial use is permitted—download or print one copy per page, provided copyright/trademark notices remain intact.
You may not modify, copy, publish, transmit, create derivatives from, or distribute Site content unless expressly permitted.
Your License to Us:
Any content you submit (e.g., comments, posts, photos, videos) must be owned by you or used with permission. You grant us a royalty‑free, perpetual, worldwide license to use, edit, reproduce, distribute, and publicize that content at our discretion.
We may link to third‑party websites without endorsing their content, products, or services.
All Site content, products, and services are provided “as is,” without warranty—explicit or implied, including fitness for a particular purpose.
You agree to indemnify and hold harmless Refinery Connect, its affiliates, and their officers, directors, agents, and employees from any claims or liabilities arising from your breach of these Terms.
Some Site sections may facilitate purchases from third-party vendors. We’re not responsible for their products’ quality, accuracy, reliability, or performance. Your purchasing relationship is solely with the third party; Refinery Connect has no liability for your transactions or interactions with them.
Certain Site features require account creation. You agree to provide accurate, up‑to‑date information and safeguard your login credentials. Notify us immediately at edavidson@refineryconnect.com if you suspect unauthorized account access. You are responsible for all activity under your account.
We reserve the right to suspend or terminate your Site access without notice if you violate these Terms or engage in unlawful or disruptive behavior. Upon termination, you must cease using the Site and its content.
These Terms are governed by the laws of the state where Refinery Connect is located. Any disputes will be resolved exclusively through binding arbitration in that jurisdiction.
We may revise these Terms from time to time. The most current version—along with its effective date—will always be available here.
Refinery Connect
Phone: 832‑350‑9877
Email: edavidson@refineryconnect.com
Website: https://refineryconnect.com/
By using our website and services, you acknowledge that you’ve read, understood, and agree to these Terms of Service.
